When managing your Triptease account, it's important to have visibility of key details like when renewal and end-of-trial dates are happening for each of your products (and across different hotels). But we know that hoteliers are busy - so keeping track of all these details on top of all your other commitments can be a challenge.
Previously, hotels working with us would need to reach out to customer support to get this information. Now, it's available
right in the platform
as a CSV download. Who can access this data?
This data will only be available to
admin
members of the platform, and only for the hotels that they are assigned to.
How to download your subscription data
- Navigate to "subscriptions" in your account dropdown menu.
- Click on the purple "download" button.
3. You will receive a
detailed spreadsheet
including the following fields: - Hotel name
- API key
- Product
- Start date
- Renewal/end date
- Status
- Billing model
You'll also see details of relevant fees and/or commissions per product, depending on whether you're a on a license or commission-based billing model.
Be alerted of any upcoming changes
As part of this feature release, you'll also
see the following callout
on the "subscriptions" page if there are any upcoming changes that will impact your account: 
These changes include:
- When a trial will be ending within 30 days
- When a product will renew within 90 days
- Any change of terms within 90 days
We’d love to hear how this feature is working for you, or any ideas you have to improve it, so please get in touch with the Triptease team with any questions or concerns.