What's New?
Hotels can now offer mobile-specific room rates through Triptease on Google metasearch. Mobile rates are configured at hotel level using a rate name or rate code — in the same way member and CUG (closed user group) rates work today.
Why It Matters
Mobile bookings are a growing and increasingly valuable segment. Many hotels offer exclusive mobile rates to compete with OTAs on that device type, but until now Triptease couldn't surface those rates in Google metasearch auctions. That gap is now closed.
Who Can Access It?
Available to hotels connected to Triptease via a
supported API connection
. Support varies by connection type — contact your Customer Success Manager or customersuccess@triptease.com to discuss available booking engine API connectivity.How Does It Work?
Mobile rate names or rate codes are configured at hotel level by the Triptease team.
What's Included?
- Mobile rate support in the Google metasearch price feed
- Hotel-level configuration via rate name or rate code
- Works alongside existing member and CUG rate configurations
Are There Any Limitations?
- Mobile rates are not yet supported for Price Match.When a mobile rate is present for a search, Price Match will not activate for that itinerary.
- Only available on supported API connection types. Check with Triptease to confirm your connection.
How Do I Get Access?
If your hotel is on a supported API connection, contact your Customer Success Manager to configure mobile rates for your property.
What's Coming Next?
Triptease plans to extend mobile rate support to additional API connection types.
FAQs
Does this work with Price Match?
Not yet. When a mobile rate is present for a search itinerary, Price Match will not activate. This is a known limitation under active consideration.
How do I know if my connection type is supported?
Ask your Customer Success Manager or contact customersuccess@triptease.com.
How do I configure mobile rates?
The Triptease team will work with you to configure mobile rates.
Help Getting Started
Reach out to your Customer Success Manager or customersuccess@triptease.com if you have any questions or need help getting set up.