There are 11 message formats available as part of the On-site Messages product. This can sometimes make it difficult to know which one will best suit your marketing strategy!
Previously, hoteliers were asked to select a Message Type before choosing their Message Intent, but we have now switched that process around so that they can think stratgeically about the intention first.
Once the hotelier has selected their intent, they will then get shown a range of recommended Message Types for their campaign.
How it works
You’ll now select your Message Intent first, so for example if you wanted to collect more customer data you would select 'Data collection'.
Then you’ll see a range of suggested message formats that work particularly well for the marketing goal you have in mind. In this case, you'll see a number of Messages with the Email Capture functionality.
And don't worry - you will still have the option to choose your own Message type regardless of the Message Intent. Simply click ‘start with Message Types instead’.
Any burning product or feature requests that you’d love the Triptease team to consider building? Head over to our feature requests board to share your ideas.