Deadline reminder for cancellation submission for Meta and Retargeting
under review
Ewin Teo
It would be helpful if my team could receive reminders a few days before the reconciliation deadline each month so that they don't forget to submit our cancellations!
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Product Team
We appreciate that our customers are balancing a lot of internal and external facing tasks each month. We want to do as much as possible to ensure that we're helping customers with the administrative management of their accounts, as well as the exciting performance and growth opportunities available.
For payment models where hoteliers are paying us on a PPX basis, submitting cancellations or amendments to bookings on a monthly basis is an important part of program management. To help customers stay on top of this, and not miss these integral reconciliation deadlines, we would ideally be able to provide automated deadline reminders to all PPX clients. This is a deceptively complicated project, involving multiple teams in the business, but we are planning to look further into this and implement a solution.
We will continue to update you with any progress we make in this space.
Product Team
We appreciate that our customers are balancing a lot of internal and external facing tasks each month. We want to do as much as possible to ensure that we're helping customers with the administrative management of their accounts, as well as the exciting performance and growth opportunities available.
For payment models where hoteliers are paying us on a PPX basis, submitting cancellations or amendments to bookings on a monthly basis is an important part of program management. To help customers stay on top of this, and not miss these integral reconciliation deadlines, we would ideally be able to provide automated deadline reminders to all PPX clients. This is a deceptively complicated project, involving multiple teams in the business, but we are planning to look further into this and implement a solution.
We will continue to update you with any progress we make in this space.
G
George Bettley
under review
We're actively researching this feature request as part of a set of improvements to Billing Management in the Triptease Platform. We'll keep you up to date with our progress.