Guest Reviews displayed through Targeted Messages
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Product Team
Merged in a post:
Review Widget
J
Jettie Kromkamp
Show an expandable widget, similar to The Hotel Network’s feature, that displays average ratings from various OTAs.
A
Abdulwaheed Alayande
Merged in a post:
Review summary widget / dynamic
C
Camille Ducasse
Display a little dynamic widget (expandable) like The Hotel Network feature: to show average ratings per OTA's (TripAd, Booking, Expedia & co) vs simple screenshots :)
M
Matthew Lee
It’s a widget that aggregates reviews from various sources (Google, Tripadvisor, even OTAs) and displays them on the hotel website. Hoteliers can filter to show e.g. only 5-star reviews.
Voting on behalf of our champion at COMOHOTELS, who have requested this as part of his wish list.
Laura Rogers
Many thanks for sharing your suggestion! We understand that this is a very popular request, however we have decided that - for the time being - there is nothing on our existing product plan that we can de-prioritize in order to make space for this feature. With the growing importance of mobile as hotels recover from the impact of Covid-19, we have prioritised our ability to help hotels drive better guest experiences on mobile with the launch of the Express mobile experience.
We'll continue to consider this request for the future development of our targeted messages product. In the meantime you can showcase your review scores and information through existing messages by using the image uploader in the message builder.
We'd be really curious to see examples of how you are showcasing review scores within our current message types, so feel free to share them here! This could help inform how we might look to build this in the future.
(Comment made at 36 votes)
Laura Rogers
Merged in a post:
Live/dynamic Trip Advisor reviews to be displayed through Nudge/Exit Messaging
Ben Dean
Messaging on site which pulls reviews from Tripadvisor for specific hotels and will automatically update without manual intervention. Nudge and Exit messaging is preferred.
L
Luke Jefferson
open
C
Christopher Clark
Would love to see a feature like this. Ideally we would have a way to filter out specific reviews we would not want featured, or be able to identify a "top 5" that it could rotate through.
M
Mark Stephens
Yes would be a great idea.
Grace Santos-Murphy
under review
S
Stefan Wölflinger
to display reviews, a integration with TrustYou would be very powerful. Over TrustYou it is also easy to collect reviews.
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