When I look deeper into the undercut, the comparison is indeed comparing different products, so it’s not fair to say that Brand.com is being undercut.

For example, Brand.com can be free-cancelled while Agoda is non-cancellable.

Indeed they are two different products. It makes sense that OTA price is cheaper. But it was deemed as Brand.com being undercut and got reported in the daily alert below. My question is – can Triptease compare true same products (including all these cancellation details)?

Best regards,

Sasa